Privacy Policy

We are DEDOTE LLC FZ, a digital marketing and technology company based in Dubai with an office in the United Kingdom. Our registered Dubai address is Al Moosa Tower 2, Sheikh Zayed Road, Trade Centre 1, Dubai. Our UK address is 18 Copperfield Court, Leatherhead, KT22 7LD, United Kingdom.

We collect only the information we need to operate our website, deliver our services, and respond to enquiries. The categories of information we may collect are:

We use the information we collect only for the following purposes:

• To respond to your enquiries and provide the services you request.
• To manage and deliver the services we have contracted with you.
• To send you newsletters or updates you have subscribed to (you can unsubscribe at any time).
• To improve our website through anonymised analytics data.
• To comply with legal obligations in the UAE and any other jurisdiction where we operate.

We do not sell your personal information to third parties. Ever.

Personal information collected through this website is stored on managed cloud infrastructure located primarily in the UAE. Client credentials and sensitive business information are stored in encrypted password managers with access restricted to authorised Dedote team members. Backups are encrypted and stored in a separate secure location.

We follow ISO 27001-aligned practices for information security across all systems we operate. This includes two-factor authentication on every internal account, encryption in transit and at rest, and regular security reviews.

We share your personal information only with:

• Service providers we contract with to deliver technical services on our behalf. Examples include cloud hosting providers, email delivery services, and analytics platforms. Each provider is bound by a data processing agreement.
• Legal authorities where required by law in the UAE or any other applicable jurisdiction.

We never sell or rent personal information for marketing purposes.

We use cookies to make our website work properly and to understand how it is used. See our Cookie Policy for full details on which cookies we use and how you can control them.

Under the UAE Personal Data Protection Law (PDPL) and applicable international laws, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent for marketing communications at any time.
• Object to certain processing activities.

To exercise any of these rights, email info@dedote.com. We will respond within 30 days.

We keep personal information only as long as necessary for the purpose it was collected. Enquiry data is retained for 24 months. Client engagement data is retained for the duration of the engagement plus 7 years for accounting compliance. Newsletter subscriber data is retained until you unsubscribe.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The last updated date at the top of this page shows when it was most recently changed. Material changes will be communicated to active clients directly.

For any question about this policy or how we handle your data, contact us at:

• Email: info@dedote.com
• Landline: +971 42983338
• Post: DEDOTE LLC FZ, Al Moosa Tower 2, Sheikh Zayed Road, Trade Centre 1, Dubai, UAE